Tuesday, June 30, 2009

stickin' it to the man

the following correspondence took place between me and an unnamed credit card company (it rhymes with shmitti-shmard).



Subject: late payment fee
Date/Time: 06/29/09 02:05:14 PM

You wrote:

Hello, I am writing to request that the late payment fee that was recently posted to my account be refunded. The payment was only 1 day late, and paying late, according to my record, is not nearly a habit. In fact, I often pay early and much more than the minimum payment. If you value my business, please refund the late payment fee.

Thank You, Kaitlyn DeConto



Subject: Re: late payment fee
Date/Time: 06/29/09 02:41:26 PM

Customer Service Wrote:

Our records indicate that a payment of $20.00 was due in our office by 06/15/2009. Because that payment was received on 6/16/2009, a late fee was charged to your account. For more information, please review your Card Agreement.

After a thorough review, we have determined that your account is not eligible for the credit of the late fee.

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Subject: Re: late payment fee
Date/Time: 06/29/09 11:04:59 PM

You wrote:

Hello, I am very disappointed by this and will be closing this account.

Thank you.



Subject : Re: late payment fee
Date/Time : 06/29/09 11:24:07 PM

Customer Service Wrote:

As a goodwill gesture, we have credited your account $39.00 for the late fee assessed. This credit should appear on your account within two business days. We must receive your payments by the due date in order to avoid late fees in the future.

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boo ya.

Friday, June 12, 2009

but life goes on

i feel like most blog entries that i read (including some of mine, not that i go back and read them *cough*) begin with something to the effect of "wow, i haven't written in a while." so, i'm not going to do that, i'll just get on with it.

the last few weeks have been . . . tumultuous, to say the least. i've been avoiding writing because the things that have been occupying my thoughts most have been the sort of things one cannot really blog about - things that will incriminate one and/or the ones that one loves.

as some politicians might say (and i know because i was once a poli-sci major) - feelings were hurt and are being hurt, bad conversations have happened, good ones have not happened, love is not winning. the whole thing breaks my heart into so many pieces that sometimes i think that i will forever see the cracks, even if they get put back together again. i know that's emotional and not rational, but that has been my life as of late. it's hard to sort through powerful, overwhelming emotions in order to find truth. not just logic, but truth and wisdom. i can't say that i've done that, and i can't even say where i've failed - it's too close around me to be seen clearly.

if you're not wholly frustrated by my purposeful ambiguity, then read on.

though very painful, i have been trying to find good in all of this. it is my family that has fallen prey to, well, my family i guess. i'll proudly admit that i've found nearly all of my purpose and identity over the past year in my family. i moved here for us, i worked, worshiped, played with us. it was great and lovely and i think, in so many ways, exactly what i needed. i don't know what i would have done without such an amazing network of people - all caring for one another, all living and sharing life together. it really was a blessed season.

to be honest, i probably never would have let it go, ever. i would have stayed at the commune (where i live now with most of my family) forever, making my (if ever) husband move here with me and my children grow amongst the bamboo jungle in our yard. and that would have been great. but, community living is hard, very hard, and it takes a compassion and selflessness that is beyond most people. i was so proud of my family and, in a way, i thought it might be invincible. this is where i have found growth in the heartache: it is time to move on. i cannot allow my own well-being to be so inextricably caught up in the behavior and relationships of others, even if they are my family. i need to be able to have more grace for these people that i love - i cannot have this grace if my heart bleeds with every intimation of conflict. my heart has bled too much. i do not claim to be innocent, but, as i said before, it is all still too close to understand. i am waiting for retrospect to provide clarity, be it vindication or guilt.

i am not giving up on anything, just trying to be healthy. i still think my family is cooler than your family (hah) and that we will all be happy with each other once again. let us pray that that day will be sooner rather than later.

i am trying to buy a house. it is a lovely house: 3 bedrooms, 2.5 baths, energy efficient. it is in durham, nc. 2.5 miles from my job. 13 miles from the commune. i think it is an opportunity for me to start a different kind of life.

college was formula. the commune was baby food. now it's time for some tofu stirfry.